Relevant PSR Practice Domains and Competencies include Domain B “Psychosocial Rehabilitation, Supporting Practices and Recovery–oriented Services” and in particular competency B.2 that speaks to “communicating effectively” with supporters such as family, friends, supporters and other stakeholders. Similarly, Competency C.3 articulates the need to “form effective relationships with individuals and their supports” in order to access needed resources and supports and services. Competency B.1 describes the need for demonstrating “ethical, legal practices, and professional behavior.” If there is any doubt, please collaborate with the person receiving services, your manager, as well as organizational policy documents relating to consent. When working with individuals the points below may be helpful starting points for conversation:
- Staying in contact with key people in one’s life is important and is a critical component of staying healthy.
- We know that involving family/loved ones (those direct supports in a person’s life) as desired by the person in recovery positively impacts outcomes of treatment.
- Many family members and friends want to be helpful and supportive. However, some family members or friends may not want to be involved or don’t know how to be helpful.
- We also know that family may also need dedicated support for their health and wellbeing.
- Joining a family/friends support group can be helpful to provide information and support and meet others who have had similar experiences.
- Sometimes natural supports might inadvertently encourage the person to do things that might negatively impact their health despite their positive intentions. This exemplifies the importance of engaging natural support with the support team and providing them education, resources and peer connections.
Considering ways to include family and support network in all steps of the intervention or treatment is essential.
Sometimes it can be difficult when family or friends don’t want to be involved or if they say or do things that are hurtful. In these situations, it can be helpful to identify strategies for how the person can support themselves to remain well. In such situations, some strategies might be:
- Explain to the loved how you feel when this happens
- Ask that the hurtful actions or words not be used or continued
- If need be, tell the person that in order for you to remain healthy, you can’t remain in contact as long as the hurtful actions or words continue
It is important to have a support network with trusted members that can be enlisted to provide support. Some ways to develop social connections and build a support network include:
- Join a support group offered by one of the local agencies or organizations
- Ask a treatment provider / treatment team for referral to a peer supporter who can offer tips, advice, information, and support
- Join in with social activities offered by local agencies or organizations